Your total, upfront
See the top-up amount and BELSEND fee before checkout.
Stay connected.
Send mobile top-ups to family and friends abroad.
Need a top-up?
HOW IT WORKS
From your phone to theirs.
Enter their number
Start with the mobile you want to top up.
Choose a top-up or plan
Pick an available option for their carrier.
Pay securely
Review the details and total before you pay.
WHY BELSEND
Clear from start to finish.
A secure checkout
Review first. Enter your payment details at checkout.
Keep track of your top-ups
Find your top-up history and saved recipients in your account.
THE BELSEND APP
BELSEND in your pocket.
App StoreComing soon
Top up the people who matter.
What is a mobile top-up?
A mobile top-up adds prepaid balance or an available plan to someone’s phone. Enter their number, then choose an option for their carrier.
Where can I send a top-up?
Haiti and the Dominican Republic are currently available. Sending and payment are available to eligible customers in the United States.
Which mobile carriers are supported?
Digicel and Natcom in Haiti; Claro, Altice and Viva in the Dominican Republic. Available top-ups depend on the carrier.
Will I see the full price first?
Yes. Review the top-up amount, BELSEND fee and total before you pay.
How do I know my top-up is complete?
Check the status page after checkout. If it shows Processing or Checking, wait for the final result before sending again.
Can I send data or a plan?
Yes, when available for the recipient’s carrier. You’ll see the included benefits and any validity period before choosing.
What happens if a top-up fails?
If it fails before delivery, we won’t intentionally complete the charge. A temporary hold may remain while your bank releases it. Delivered top-ups are generally non-refundable.
How can I get help?
Visit Top-up help or email support@belsend.com. For a purchase issue, include information that identifies the transaction. Never email your full card number or security code.